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TripAdvisor - Think most of the positive reviews are fake

Have had a really bad experience with this website. Lots of hotels I visit suck, when the majority of reviews left on Tripadvisor are positive. Not sure what's going on here.
Company wrote 0 private or public responses to the review from Dec 04.
5.0
Details
Additional Fees
Price Affordability
I liked
  • Helping 9000 people for free
I didn't like
  • I would like trip advisor not to recommend vayama com any more
  • Lack of service rectifying fraud perpetrated using ta fk logo
#1414562
Reply to reviews
A group of 8 family members booked and paid for a 1 week stay What arrived were a group of 10 and complained that there was only bedding for 8. We sent in the property manager with the extra bedding and they confirmed that all was great. After they left they made a...
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Company wrote 0 private or public responses to the review from Aug 10.
2.0
#1326432
Reply to reviews
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TripAdvisor - Unethical

I am on every no-call list I can think of yet I keep receiving calls from trip advisor. I ask to be removed when I’m not hung up on. I have repeatedly blocked the number but, it seems, they have unlimited numbers. I keep receiving calls from a local number and then hung up on! They call me! Over and over and over!! Stop it!!
Company wrote 0 public responses to the review from Jun 11.
1.0
Details
Additional Fees
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Insurance Quality
Number of Destinations
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1277580
Reply to reviews
Main complaint: Sudden email telling us our business was being penalised for some undisclosed reason, accompanied with a lengthy statement from "Content Integrity Team" about fake reviews. THey stated it was only possible to contact trip advisor through them (yeah,...
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Company wrote 0 private or public responses to the review from Jun 11.
2.0
I liked
  • Closing my account due to their nazi-like treatment of us
I didn't like
  • Total impossibility of even making a simple billing enquiry
  • Dictatorial condescending tone despite no shred of evidence
  • Total impossiblility of complaining
#1277148
Reply to reviews
My husband was admitted to ICU the morning before our flight left, I was able to cancel our flights, the hotel in Salt Lake City but Cancelon stated my cancelation fee was $1040.00 the same amount I had paid, and I am sure the room was able to be rented as it was a...
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Company wrote 0 private or public responses to the review from May 14.
#1255517
Reply to reviews
TripAdvisor - Herb Kinsey is a fraud
TripAdvisor - Herb Kinsey is a fraud
TripAdvisor - Herb Kinsey is a fraud
TripAdvisor - Herb Kinsey is a fraud
TripAdvisor - Herb Kinsey is a fraud
TripAdvisor - Herb Kinsey is a fraud
TripAdvisor - Herb Kinsey is a fraud
TripAdvisor - Herb Kinsey is a fraud
TripAdvisor - Herb Kinsey is a fraud
TripAdvisor - Herb Kinsey is a fraud
Through the TripAdvisor website, my family rented a property (203 Villas Del Mar Blvd, Popotla, Mexico) from 3/24/18 thru 4/2/18. TripAdvisor and the property owner both greatly MIS-REPRESENTED the home, as well as the property grounds itself. The property was listed...
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Company wrote 0 private or public responses to the review from Apr 06.
1.0
Rosarito, Baja California
#1228321
Reply to reviews
I have a large home in Kona that is a vacation rental advertised on TripAdvisor. A guest booked spring break week, then cancelled 60 days later, 30 days before arrival. I have a strict cancellation policy, and since I held that time for the guest, no refund was due. I...
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Company wrote 0 private or public responses to the review from Apr 05.
h.kitchener
h.kitchener

Sad to say, but you may have to get a free consult from an attorney and then threaten to sue them. See what an attorney says.

1.0
I didn't like
  • Lack of ethics
  • Customer service
  • Having a call center in india is bad for business
#1227164
Reply to reviews
Stay Away from Tripadvisor! I am a property owner, advertise my vacation rental home on Flipkey/Vacation Home Rentals. The tripadvisor system is a nightmare. They do not give a #$@* about owners. You don't get your money on time. They don't fight for you if a guest...
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Company wrote 0 public responses to the review from Apr 02.
#1224436
Reply to reviews
There is no way to contact Trip Advisor, there is no money in it for them. They abuse community based information by using it to line their pockets without providing support. Thus, I never book with them or use their advertised products. I have been trying to post an...
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Company wrote 0 private or public responses to the review from Aug 02, 2017.
1.0
#1082546
Reply to reviews
Resolved
TripAdvisor - Won't Cancel their Charges
TripAdvisor - Won't Cancel their Charges
TripAdvisor - Won't Cancel their Charges
I tried to book a Vacation rental through TripAdvisor. First off the booking was $1000 more than what it said on the original page. TripAdvisor said it was due to the owner's damage deposit that was shown on the booking page. So a price is different on the first page...
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Company wrote 0 private or public responses to the review from Feb 23, 2017.
1.6
I didn't like
  • Bait and switch policy
  • Preauthorization policy
#1012639
Reply to reviews